How it Works
Setup is simple.
On-boarding is a snap. You are setup and ready to go quickly.
We take care of your customers.
Kuro™ will take care of the ‘how’ to get your product where it needs to be, when it needs to be there.
Instant Insights.
Insights delivered to your inbox with simple, powerful analytics right out of the gate, no PhD in statistics and computer science required.
Happy customers, happy you.
Kuro™ gives your company out-of-the-box efficiency and reliability, giving everyone from your physician to your sales rep to your accountant reason to smile.
“Kuro saved us uncountable hours that we would have spent building a team, implementing software and leasing space needed to launch our device on our own, and at a fraction of the cost. ”
What you’ll get
Kuro™ performs the following mission-critical functions for you:
Customer Support
Kuro™ supports your business using a friendly, dedicated, product-trained customer service team. Your customers see a unified, seamless experience under your brand while their questions are answered and their orders are fulfilled by us.
Shipping
We pick, pack, and ship your medical device products to get them where they need to be, when they need to be there. Kuro™ handles instruments, implants, loaner sets, kits, marketing materials, demos -- you name it, Kuro gets it there!
Warehousing
Kuro™ safely stores and manages your products in our facility while giving you complete transparency on what is on the shelf. Kuro can manage everything from WIP to Finished Goods while providing Quality Management System (QMS) and regulatory compliance. You pay only for the shelf space your products need.
Instant Insight Reporting
Kuro™ delivers the reports that provide the powerful data, analytics, and insights that your team needs to be agile and outpace your competition. Our inventory, sales, commissions, dashboards, and other customized reports are available to your team at whatever frequency and schedule you need.
Invoicing
We help you get paid faster. Kuro™ automatically generates and sends invoices immediately upon receipt of a charge sheet/PO to shorten the time for your customer receiving an invoice. Kuro™ also syncs with your accounting system, providing faster and effortless connections to your entire team.
Inventory traceability
Kuro™ tracks your inventory by part number, lot, serial number, expiration, and location. Kuro™ gives you 100% traceability and visibility so you know where your product is and where it has been.
Instrument Set & Kit Management
We build, manage and track your loaner, instrument, and kit sets to maximize inventory usage and turn-over and working as hard as you are.
Return Material Handling
We handle, clean, sterilize and re-stock your return products from the field per QMS requirements to get your inventory ready for the next customer to maximize your inventory usage.
Case Scheduling & History
Kuro™ provides built-in surgery schedule tracking to align your entire team on your customers’ inventory, delivery, and case coverage needs.
How we’re different
Kuro™ does a lot for you. But here are some things you won’t be doing:
Hiring support personnel
Whether you need part-time or an entire team, use our experienced medical device customer support, shipping, and inventory management team. Because you pay per transaction, you don’t need to worry about hiring or layoffs as your company grows or experiences seasonal slowdowns. No need to pay for unused capacity.
Committing to a long-term lease
Pay only for the space you need. No long-term leases for warehouse or storage areas for your product. No guesstimating future square footage needs. No expensive unused space. No worries about outgrowing your facility.
Buying expensive operations software
Purchasing an ERP operations software that can efficiently track the complexities of medical device QMS requirements often exceeds $100,000. Because our proprietary software that runs at the core of Kuro tracks and manages your inventory and operations for you, there is no need to purchase additional software to manage your operations.
Spending time learning software
The hidden cost of implementing operations and inventory tracking software system is figuring out how to implement, get buy-in, customize reports, distribute, integrate or migrate with existing systems, etc. Kuro provides all of these benefits without you having to learn how to use it. Just sit back and enjoy the benefits of the Instant Insights reporting™.
Developing operational processes
We have years of medical device operations experience and can help you avoid the learning curve regarding the forms, manuals, work-flow, and processes work most efficiently. Kuro allows you to skip error-prone and time-consuming DIY solutions that aren’t proven and increase your operational risk exposure.
Worrying about scaling infrastructure
Kuro™ grows with you. We have the infrastructure and systems you need to support your company’s success as you grow.
Overpaying for capacity
With Kuro™, you only pay per transaction. Operational costs are known. Pay only for what you use with no long-term commitments. No guessing how, starting at $38 / shipment. See ‘pricing’ for full pricing and workbook to calculate how much you can save.